Go Get Solutions

Legal

Terms of service

Last updated 12 November 2026

Who we are

Go Get Solutions is a trading name of TM Designs Solutions Ltd, whose registered office is at 71 Meneage Street, Helston, Cornwall TR13 8RB. In these terms, “we”, “us” and “our” mean TM Designs Solutions Ltd. You can contact us at hello@gogetsolutions.co.uk or through our support page.

Our products have their own terms

We run two products, each with its own terms. If you use one of them, its terms apply to that use, and they take priority over these terms if the two ever differ.

Payments

Payments in our products are processed by Stripe under our account, Go Get Solutions. We never see or store full card numbers.

  • Tickets: we sell tickets as the agent of the group running the event. Your contract for the event is with that group, which sets its own refund policy, shown on the event page. If a performance is cancelled, you’re refunded in full.
  • Tips: we collect tips as the agent of the performer and pass them on, less the card fee and our service fee. Tips are gifts, so they aren’t refundable except where a payment was made by mistake, twice, or without your permission: contact us and we’ll help.

Payments show on statements as “GOGET*” followed by the group’s or performer’s name, or as “GOGETSOLUTIONS”. If you don’t recognise one, please contact us before asking your bank for a chargeback.

Using this website

You may use this website to find out about us and our products and to contact us. Please don’t misuse it: for example by trying to get unauthorised access, sending spam or harmful material through the contact form, or copying the site’s content for commercial use without asking. The content, names and logos on this site belong to us. The product names of other companies mentioned (such as SongbookPro and Stripe) belong to their owners.

We work to keep the site accurate and available, but we can’t promise it will always be either. Information here is a general description; each product’s own pages and terms give the details that apply when you use it.

Our responsibility to you

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit. Apart from that, we aren’t responsible for losses from using this website that weren’t foreseeable, or for business losses. If you’re a consumer, these terms don’t affect your legal rights.

Changes and the law

We may update these terms; the date at the top shows the latest version. These terms are governed by the law of England and Wales. If you live elsewhere in the UK, you can also bring proceedings in your local courts.